- Microsoft word 2016 crashes when opening document how to#
- Microsoft word 2016 crashes when opening document update#
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Microsoft word 2016 crashes when opening document how to#
If you have feedback for TechNet Support, Marc,īased on your description, did this issue only appear in Word?įirst please refer to this article about how to make Microsoft Office to Work with WebDAV Server: Mark the reply as an answer if you find it is helpful. Please try this method, hope it's helpful.
Please refer to this article about how to back up and restore the registry in Windows: Before you modify it, back up the registry for restoration in case problems occur. Serious problems might occur if you modify the registry incorrectly. Important Follow the steps in this section carefully. Note that in production environment usually you do not need to clear this cache or change port as soon as you server settings do not change often while Microsoft Office will re-request server options after some time. As an alternative to deleting cache, you can just reconfigure In a development environment we suggest always clearing the cache if your WebDAV server class has changed or after authentication scheme has changed. To clear cache just delete all keys under this key.
HKEY_CURRENT_USER\Software\Microsoft\Office\\Common\Internet\Server Cache\ The Microsoft Office WebDAV cache is stored under the key: (or you just fixed some server issues) you may need to delete this settings. If your server settings has changed during development Microsoft Office reads WebDAV server options when connecting to server first time and stores them for later use. 12:37:17 ::1 PROPFIND /webdav/c2r32.dll - 80 GDS\mtomlinson ::1 Microsoft-WebDAV-MiniRedir/0 - 404 0 2 0ĭoes anyone have any experience with this - if so any help would be much appreciated.ĭid you try to clear cache? Please try to clear Microsoft Office WebDAV cache in registry. 12:37:17 ::1 PROPFIND /webdav/AppVIsvStream32.dll - 80 GDS\mtomlinson ::1 Microsoft-WebDAV-MiniRedir/0 - 404 0 2 0 Here is an excerpt from my local iis log : Word will, however, load the same document directly from a sharepoint server that we have on our domain. The main WinWord.exe process does, however, continue to run. The file' and the document fails to load. Word seems to load the document from webdav - but then goes on to look for 2 dll's - AppVIsvStream32.dll and c2r32.dll - after which Word (or some sub process/thread of it) crashes with the error 'Word experienced an error trying to open We can open the file(s) by copying them from webdav locally and then opening them in Word.
Microsoft word 2016 crashes when opening document update#
Starting last week ( and following an update to office ) Word crashes when we try to open a document directly from the webdav file I have a local webdav server running under IIS (although we discovered the problem when running our own webdav server).